The Duravant family of operating companies serve the food processing, packaging and material handling segments.

 
 

Technical Support

We want to be the trusted technology partners of our clients.

TECHNICAL SUPPORT

We want to be the trusted technology partners of our clients.

For this reason, we provide comprehensive support throughout the purchase, installation and life cycle of our solutions. With our advisory services, technical assistance and training, we ensure a quick response to your requirements, delivering constant support wherever you are.

TECHNICAL ADVICE

Qualified advice for the identification and integration of our solutions according to the economic and operational needs of each client

Multiscan Technologies includes an advisory service throughout the purchase process in order to guide our clients in choosing the solution that best suits their needs. We study each particular case and analyze all the variables in terms of results, profitability and performance.

TECHNICAL SERVICE

Comprehensive support throughout the installation process and product life cycle.

Multiscan has an extensive professional network of technicians who can provide service in all geographical markets. Our priority is to guarantee a smooth start-up and the security of a quick response to any unforeseen event, minimizing downtime and effort on the part of our customers.
We also provide remote technical support using innovative remote assistance tools that allow connection with your equipment for immediate diagnosis.

TRAINING

Get the best performance from our solutions by training your operators as true specialists.

Our technology is designed to offer a simple and intuitive user experience with which our customers will have total autonomy with their equipment. Nonetheless, we offer advanced training plans to enhance your understanding of our technology and to get the most out of our solutions. These training programs improve the proficiency of your operators and increase the productivity and quality of your processes.